International Product & Project Implementation Strategist.
“Corporate Swiss Army Knife.”
About Dion Ross
My Mission
I make every effort to be relatable and ever accessible, with hospitality and empathy always in first place on my mind.
Along with my multi-faceted experience, you will find that I possess a seemingly natural ability to navigate cross-culturally, which makes me an ideal choice for a diverse stakeholder community. I am the embodiment of a "Corporate Swiss Army Knife," always ready with the tools you need now and equipped with additional tools and skills that may come in handy later. I am excited to learn about new operations, projects, and organizations and how I may serve you and your clients.
Introducing Dion Ross
Welcome
Thank you for viewing my website and for allowing me to present myself. As an implementation professional, my responsibility has always been to find the best way to get the job done. I earned my stripes by contributing to various projects, from health care to distribution.
I am fortunate to count myself as a critical contributor to successful software implementations and product launches. I have proven project implementation and event management experience, plus a plethora of vendor/supplier relationship skills. Serving healthcare giant KAISER PERMANENTE with the successful implementation of six of their mega-projects. Crowned, "The most prestigious projects of the decade." I managed team travel and corporate event budgets of $3.2 million per year and coordinated event travel, program-wide. As the project liaison and advocate for change management, I orchestrated and hosted 30 milestone events serving 12,000+ attendees each year, producing some of their most dynamic stakeholder events and parties.
I am known as an effective communicator with profound clear diction and a knack for presentation. I am excited about the prospect of learning and contributing to organizations that engage my assistance.
A few of my key advantages:
* Presentations / Events: I have clear and concise diction and speech patterns ideal for stakeholder presentations. My event management skills will not disappoint.
* Responsible: I am responsive and dependable. And your clients will feel my sincerity.
* Professional: You will be proud of my task execution-style and attention to detail. I love to share product knowledge clearly and concisely.
* Computer Savvy: I am skilled at using technology to manage the day to day activities. If you need something new, I will create and maintain it.
* Reliable: My work ethic is of the highest quality. I will prove myself in the shortest time.
* Pride of Ownership: I love doing a great job, and it shows. I will take on learning new materials as needed to keep us thriving.
* Positivity: I bring a can-do attitude with me daily. I like to show leadership via a positive example.
* Well Equipped: I have patience and discipline, and the energy to be auspicious.
* Most importantly, I know how to listen and empathize.
Dion Ross's Professional Services
Events & Trade Shows
Global Production & QC
Global Production & QC
PREPARATION & CONSISTENCY, mixed with a healthy dose of technology, is what every attendee or visitor can expect from Trade Shows and Corporate Events that I organize. I specialize in creating and managing dynamic trade shows and corporate events that leave lasting impressions. With a proven track record of serving industry leaders in hea
PREPARATION & CONSISTENCY, mixed with a healthy dose of technology, is what every attendee or visitor can expect from Trade Shows and Corporate Events that I organize. I specialize in creating and managing dynamic trade shows and corporate events that leave lasting impressions. With a proven track record of serving industry leaders in healthcare and technology, I bring a unique blend of preparation, consistency, and innovative technology to every event I organize.
From concept to execution, I ensure every detail aligns with the client’s vision and objectives, crafting immersive experiences that engage attendees and deliver measurable results. My ability to seamlessly integrate advanced technologies elevates the attendee experience, providing interactive and memorable moments.
Whether orchestrating large-scale exhibitions or high-stakes corporate gatherings, I excel in managing complex logistics, coordinating diverse teams, and delivering flawless execution. Attendees can count on meticulously planned events that are also dynamic, forward-thinking, and impactful.
Global Production & QC
Global Production & QC
Global Production & QC
As a hands-on and deeply engaged Quality Control Manager, I bring a proactive and on-the-ground approach to overseeing production lines and product development on an international scale. I ensure every item meets exacting quality standards, from lifestyle products like housewares and HomeGoods to advanced fitness machines.
Being on-site wh
As a hands-on and deeply engaged Quality Control Manager, I bring a proactive and on-the-ground approach to overseeing production lines and product development on an international scale. I ensure every item meets exacting quality standards, from lifestyle products like housewares and HomeGoods to advanced fitness machines.
Being on-site when and where needed allows me to connect directly with production teams, address challenges in real timereal-time, and implement solutions that drive measurable improvements. My commitment to staying immersed in the process—both with the task and the people—delivers significant results, ensuring consistent excellence across global production lines.
International Relations
Global Production & QC
International Relations
With extensive international experience, I am naturally able to navigate cross-cultural environments, making me an ideal partner for community, vendor, and stakeholder engagements. Often described as a "Corporate Swiss Army Knife," I bring the tools and skills needed to address immediate challenges and a versatile set of capabilities read
With extensive international experience, I am naturally able to navigate cross-cultural environments, making me an ideal partner for community, vendor, and stakeholder engagements. Often described as a "Corporate Swiss Army Knife," I bring the tools and skills needed to address immediate challenges and a versatile set of capabilities ready to meet future demands.
Empathy and respect are my superpowers, enabling me to build genuine connections across diverse cultures and geographies. I prioritize understanding the unique dynamics of my associates and leadership teams, fostering collaboration and trust. This approach has consistently driven success in global initiatives and strengthened relationships across borders.
Change Management
Change Management
Change Management
I excel in strategic planning, change management, and leading high-performing teams to deliver impactful results. With expertise in sourcing and managing contractors, consultants, and resources, I’ve successfully driven complex projects from inception to completion, navigating challenges with agility and precision.
I align stakeholder goal
I excel in strategic planning, change management, and leading high-performing teams to deliver impactful results. With expertise in sourcing and managing contractors, consultants, and resources, I’ve successfully driven complex projects from inception to completion, navigating challenges with agility and precision.
I align stakeholder goals with actionable strategies by fostering collaboration, mentoring talent, and leveraging tools to optimize workflows. My ability to adapt and execute ensures project success and sustainable growth in every initiative I undertake.
Hotel Management
Change Management
Change Management
I bring a wealth of experience and passion from an extensive and diverse career in hotel management, spanning properties from 2-star gems to luxurious 7-star landmarks. My expertise encompasses every facet of hospitality, from food and beverage operations to innovative room design. I've been privileged to contribute to hotel openings, spe
I bring a wealth of experience and passion from an extensive and diverse career in hotel management, spanning properties from 2-star gems to luxurious 7-star landmarks. My expertise encompasses every facet of hospitality, from food and beverage operations to innovative room design. I've been privileged to contribute to hotel openings, spearhead renovation projects, and drive results on sales task forces.
Most notably, I served as the International Director of Guest Relations for Central Europe and Africa, based in Germany, where I cultivated world-class service standards. My classical training in "Gastronomie" in Europe instilled a deep appreciation for excellence, adaptability, and attention to detail—skills that seamlessly translate to managing projects across industries and disciplines.
T6-ECCT
Change Management
T6-ECCT
I redefined technological design and innovation by revolutionizing ELECTRONIC CRASH CART TECHNOLOGY (T6-ECCT). This cutting-edge solution has been my trusted companion across dozens of critical projects worldwide, consistently setting the gold standard in Satellite Offices and Corporate meetings.
The T6-ECCT is more than a tool—it's a roll
I redefined technological design and innovation by revolutionizing ELECTRONIC CRASH CART TECHNOLOGY (T6-ECCT). This cutting-edge solution has been my trusted companion across dozens of critical projects worldwide, consistently setting the gold standard in Satellite Offices and Corporate meetings.
The T6-ECCT is more than a tool—it's a rolling, mobile office in a box, seamlessly integrating functionality and adaptability. Wherever it's deployed, T6 drives project success and is a testament to innovation in action.
Last-Mile Delivery Operations
Last-Mile Delivery Operations
Last-Mile Delivery Operations
As Operations Manager for a 32-bay warehouse project serving BEST BUY and PILOT FREIGHT, I successfully created new processes for this newly negotiated contract. Using T6-ECCT, I could roll into the warehouse, create an entire functioning operation, and dispatch HQ over the weekend. On that Monday, we were up and running, and I began coo
As Operations Manager for a 32-bay warehouse project serving BEST BUY and PILOT FREIGHT, I successfully created new processes for this newly negotiated contract. Using T6-ECCT, I could roll into the warehouse, create an entire functioning operation, and dispatch HQ over the weekend. On that Monday, we were up and running, and I began coordinating the delivery of name-brand appliances to end customers. Leading a team of 74 contractors and 8 employees, I managed the intricate logistics of dispatching drivers and trucks while maintaining clear communication with clients and store managers.
Navigating the challenges of international staff with varying English proficiency, I fostered a warm, friendly environment that prioritized trust, honesty, and open communication. This inclusive approach boosted morale, enhanced teamwork, and ensured the project ran smoothly, achieving exceptional results in a demanding timeframe. This was PILOT FREIGHT's entry into Last-Mile Services.
Last-Mile Logistics
Last-Mile Delivery Operations
Last-Mile Delivery Operations
As an Operations and logistics Implementation Specialist for WIND, I managed the operations of a 10,000-square-foot warehouse in Oakland, California. My responsibilities included hiring and overseeing contractors and employees, dispatching teams to retrieve street-deployed assets, and efficiently managing the retrieval and redistribution
As an Operations and logistics Implementation Specialist for WIND, I managed the operations of a 10,000-square-foot warehouse in Oakland, California. My responsibilities included hiring and overseeing contractors and employees, dispatching teams to retrieve street-deployed assets, and efficiently managing the retrieval and redistribution of Segway Ninebot scooters.
Leveraging my in-depth technical knowledge of the scooters and experience coordinating with vendors in China, I took charge of inbound logistics and freight, ensuring seamless supply chain operations. When the Board of Directors decided to cease U.S.-based operations and relocate to Berlin, Germany, I played a pivotal role in this international transition.
Certified to handle HAZMAT shipments and fluent in German, I managed the complex operational transfer of assets from Washington, D.C.; Oakland, California; Dallas, Texas; and San Diego, California. My ability to handle diverse, last-minute challenges ensured these operations' successful closure and relocation, showcasing my adaptability, logistical expertise, and commitment to excellence.
Materials Management
Last-Mile Delivery Operations
Materials Management
I’m not just a suit-and-tie kind of professional—I’m a hands-on, deeply involved materials management associate. For me, it’s never just about the title; it’s about rolling up my sleeves, staying vigilant, and ensuring every detail is accounted for. Whether managing inventory or swiftly addressing discrepancies, my focus is always on precision and excellence.
Ambience
A Taste of What's to Come
A Taste of What's to Come
Light is a wondrous tool. I use it relentlessly to sculpt landscapes and create magic! It offers a creative aspect to any event.
A Taste of What's to Come
A Taste of What's to Come
A Taste of What's to Come
Food is always a journey. I use it as a cultural bridge to unity and collaboration.
SATELLITE Training Events
A Taste of What's to Come
SATELLITE Training Events
If you give me any room with just one power plug, I will transform it into a training facility using the power of T6-ECCT. Prepare to be amazed!
HTO - CATALYST FOR CHANGE
Moratorium on SRO Conversion
The project was slandered as GENTRIFICATION and elder abuse all over the news and in the courtrooms. My clients wanted to remain in the shadows while I battled this increasingly violent social and political situation. There was a lawsuit. Vicious allegations were made. The accusers later learned that my "Do No Harm" policy prevented me morally from doing anything other than helping those individuals in need, as well as completing my projects to the best of my abilities. Fortunately, my charter had a RESCUE clause built in, and my clients contributed financially to moving those less fortunate tenants into new healthy living situations.
As the corporate liaison for the investment groups, I made numerous visits to the City Council and Counties of San Francisco and Alameda, where I was instrumental in passing the Moratorium on SRO Conversion. This was a time—and money-saving feat for my clients and a godsend for the tenants.
My expertise in Hotel Management and Building Code expediting connected me to high-profile construction projects, including ÜBER, SQUARE, PANORAMIC, NDO GROUP, RAJ SINGH PROPERTIES, EMPORIUM, SUTTER, and HTO. As a trusted liaison between city officials, fire departments, and developers, I've played a pivotal role in bringing significant renovations up to code for some of Oakland and San Francisco's once-forgotten yet iconic developments. My hotel management experience has also equipped me to efficiently oversee guest rooms, commercial spaces, apartments, and former SROs, representing investors and property owners with grace and precision. My work has earned me recognition as a highly skilled project expediter in the Bay Area.
creativity abounds
Corporate Entertainment
The Day a Good Plan Came Together
Corporate Entertainment
Let's Go! Typically, a short-term project like this wouldn't even make it onto my résumé, but this one was extraordinary. When the technology giant SAMSUNG called with an ambitious, seemingly impossible event to execute on a razor-tight timeline, I embraced the challenge head-on.
From the handoff to the "Go-Live" moment, I had only four we
Let's Go! Typically, a short-term project like this wouldn't even make it onto my résumé, but this one was extraordinary. When the technology giant SAMSUNG called with an ambitious, seemingly impossible event to execute on a razor-tight timeline, I embraced the challenge head-on.
From the handoff to the "Go-Live" moment, I had only four weeks to pull off an event for 3,000 people—without a venue, catering, branded materials, or even basic logistics in place. SAMSUNG's internal team had hit a wall, and thanks to my consulting agency partner, I was brought in at a critical juncture to take charge.
Here's the ask:
- Find a secure, family-friendly venue to host 2,300 employees, 700 family members (500 children), and a VIP delegation of 6 Korean executives and 3 board members.
- Create an international menu to satisfy both Silicon Valley's diverse employees and the discerning tastes of the Korean VP.
- Source, design, and distribute branded swag in time for the event.
- Develop the event's branding, schedule, show flow, music, and speech timelines.
- Design and implement a comprehensive security plan amidst bomb and hostage threats, all while staying within a strict budget.
My first move was to secure Great America Theme Park in San Jose, California, locking in a section of the park that could be contained. It offered not just entertainment but also safety and flexibility for a crowd this large. Its layout allowed me to coordinate critical security measures discreetly—plainclothes security personnel, a hidden hostage retreat sanctuary, and ambulance access stations—without detracting from the festive atmosphere.
Anticipating potential risks, I established first-aid stations, created a unique identification system and a designated lost-and-found center for children, and ensured preemptive medical care was ready to address any issues. I organized engaging games and activities for the children, balancing entertainment with safety.
On the culinary side, I worked with chefs to design a multicultural menu that impressed the Korean VIPs and delighted the diverse Silicon Valley crowd. Branded swag? I designed, sourced, and packed it into personalized gift bags in record time.
Every detail was meticulously planned and executed. Despite the significant challenges, the event went off without a hitch—there were no injuries, security breaches, or logistical failures. The feedback from the SAMSUNG leadership and attendees was overwhelmingly positive, with particular praise for the seamless security protocols and thoughtful international touches.
Result: I successfully planned and executed SAMSUNG's 2018 Premier Summer Event, earning recognition for my ability to lead under pressure, manage complex logistics, and create a memorable experience for thousands of attendees.
A huge thanks to the hardworking team who collaborated with me to make this vision a reality!
Patented Designs
The Day a Good Plan Came Together
Corporate Entertainment
As a creative personality, I am fortunate to have created products in Furniture, Lighting, Tableware, Clothing, Sports Gear, Boxing Gear, Luggage, and Pet Products; I hold a few patents for machinery. Let me know if you need assistance with the production process or the QC
. Imagery is available upon request.
The Day a Good Plan Came Together
The Day a Good Plan Came Together
The Day a Good Plan Came Together
How do you source parts for a top-secret proprietary masterpiece and then transport the entire thing from the USA to Japan?
The world of Semiconductor cleanroom technology can be pretty secretive and proprietary. Imagine managing a purchasing and supply chain for secret items you don't know about!
Implementation
Reporting
Creating dashboards and reports for quarterly business reviews and financial reviews.
Service With a Smile
I provide a wide range of services, from implementation to operational. Let’s discuss where you need me to get started. No task is too small, and no title is too small.
Vendor Management
Sourcing international suppliers and managing their output and delivery are among my most extraordinary skill sets. I also have scorecards in place to rate and validate vendor performance.
About Dion Ross
The House of Supply Chain
Don’t Let the Tie Mislead You
Don’t Let the Tie Mislead You
In all cases, I implement the basic supply chain management building blocks. These are my guide to building a firm foundation to build a strong and profitable house of supply chain.
Don’t Let the Tie Mislead You
Don’t Let the Tie Mislead You
Don’t Let the Tie Mislead You
I am a hands-on manager who engages directly with my projects and tasks. Materials management is a very serious role, and I find it works best for me when I am directly involved with inventory.
Supply Chain PR Process
Don’t Let the Tie Mislead You
Supply Chain PR Process
By paying close attention to current processes and gathering information from teammates, I am capable of helping to upgrade supply chain processes. Once these upgrades have been made, I will make a great effort to share this information with the team in various formats.
Current Projects
Proprietary SHS
Appliance Home Store
Appliance Home Store
Proprietary Smart Home Systems...Sourcing, Consignment Contracts, Purchasing and Logistics. I oversee Supply Chain Implementations for this Corp-to-Corp project. I am under a confidentiality agreement, so I can say no more.
Appliance Home Store
Appliance Home Store
Appliance Home Store
The Re-Birth of an icon in the making. It is an honor to serve hands-on small business owners.
I take pride in supporting large corporations and small businesses, such as the APPLIANCE HOME STORE, where I played a pivotal role in bringing the owner’s vision to life. I introduced a sophisticated European-inspired color concept and initiat
The Re-Birth of an icon in the making. It is an honor to serve hands-on small business owners.
I take pride in supporting large corporations and small businesses, such as the APPLIANCE HOME STORE, where I played a pivotal role in bringing the owner’s vision to life. I introduced a sophisticated European-inspired color concept and initiated a Concierge Service, creating an inviting retail environment that embodies style and elegance.
By leveraging my networking expertise, I connected the showroom with new business clients from diverse industries, significantly expanding its professional reach. I also organized community-focused events that not only captivated audiences but also fostered social responsibility and goodwill—particularly in areas sensitive to change, such as gentrifying neighborhoods.
My vision for the showroom extends far beyond traditional retail. It is positioned as a hub for enriching experiences, with plans to host cooking classes in a fully functional kitchen, art exhibitions, and contractor events. This approach ensures the space remains both community-oriented and business-focused, making it a premier destination celebrated for its innovation and meaningful engagement.
The UNLIMITED
Appliance Home Store
The UNLIMITED
In a word: UNIQUE
Being one of a kind, having no like, equal, or parallel, the UNLIMITED.
The most economically positioned designer fitness tower was created from the perspective of wheelchair users. Another creation from Dion Ross during a two-year design study paved the way for one of its class's most innovative multi-functional fitness d
In a word: UNIQUE
Being one of a kind, having no like, equal, or parallel, the UNLIMITED.
The most economically positioned designer fitness tower was created from the perspective of wheelchair users. Another creation from Dion Ross during a two-year design study paved the way for one of its class's most innovative multi-functional fitness devices. Timeless design and amazing accessibility. This clip is a tribute to The Unlimited and those who...
board member seats
VHDA
PURE PATHWAYS
PURE PATHWAYS
VHDA PROJECT
The scope of the project is to assist homeless and semi homeless veterans to relocate into secure transient or to permanent housing. With the declining numbers of Single Room Occupancy locations, this task has become more challenging.
PURE PATHWAYS
PURE PATHWAYS
PURE PATHWAYS
At PURE PATHWAYS, we proudly stand as a foundation and organization committed to nurturing and advancing young minds, driven by a pure mission of enlightenment and growth. Our distinguished sponsors and benefactors are visionary CEOs of esteemed US companies who navigate the intricate landscape of international business. In a world progressively knit together by globalization and the vast expanse of the Internet, the significance of embracing diverse cultures and collaborating with different countries cannot be overstated. As we strive to expand our work and services internationally, we aim to bestow industrious international students with a transformative experience often beyond reach in their home countries.