Thank you for visiting my page. By way of introduction, my name is Dion Ross, and I am an International Product & Project Implementations Strategist – Supply Chain and property management professional.
I am the Corporate Supply Chain and International Logistics Director for a rapidly growing technology organization based in Hayward, California, USA. As the director, I serve multiple regions of the continental USA, Israel, Ireland, and Japan. I lead the supply chain organization in a quest to deliver excellence. I manage to the tune of corporate SOPs while fostering innovation and change. I champion the sourcing and fulfillment of chemicals and wares on an international platform amid the extreme supply challenges of our post-pandemic world. My work focuses on project management, product coordination, facilities management, logistics, event planning, and corporate liaising, to name a few of my specialty areas. I have 17 years of management experience working around the globe with corporations of various sizes. My determination, creativity, and trustworthiness set my work apart from my competitors.
Over the years, I have gained the professional experience to make me an asset to any company. I always maintain a high level of discretion and confidentiality in all things relating to your project, especially where new ideas and methodologies are concerned. Additionally, my international management experience has sharpened my ability to navigate cross-culturally.
You're taking an essential step toward attaining your goals by reading a summary of the skills and tactics I can bring to your next project. I am happy to offer my assistance.
* Flexible compensation paths: full-time on W2, or 1099 contractor, or direct billing or through a staffing agency. ** Title is NOT the driving factor for me; Delivering Excellence is.
17 years of management experience in various roles: Event Management / Property Management / Project Management / Product Design & Production / Public & Customer Relations / Resource Management
The past several years have been an exciting time of change and advancement. As I transition from client to client, I pass on a valuable piece of my professional legacy. In turn, I am rewarded with enriching experiences and a plethora of knowledge I am obliged to share. Business-to-business customer service is an exquisite form of art, and as its humble and grateful servant, it is a craft that I master and yet genuinely respect. A few of my select skill sets are visible on my website:
Throughout my management career, my active listening skills have become more distinct and have aided me in my role as a corporate relationship liaison. Adapting to change has made me a formidable change management ambassador for my clients. Organizations find added empowerment in my sense of diversity and the utilization thereof. Powered by my multi-ethnic background, international mindset, and bilingual abilities, my skill sets have converged with my open personality. They have proven to be insightful tools concerning resources, vendors, and stakeholder relations. I pride myself on sharing these skills as a hands-on Project Implementation Executive and driving results as a proven leader while tapping into the creative talents I have acquired from my career in media. I enjoyed repeated success coordinating IT and Business professionals with critical stakeholders throughout Kaiser Permanente's vast 18,700-employee network. Although my current role at Pentagon Technologies has me serving fewer employees, my service ethics and personal "Do No Harm" mantra are just as powerful here.
As a strategist, I seek to connect the non-sequiturs between the chief and the soldiers carrying out their bidding. To do this efficiently, knowing the mission and forming a connection with the team is essential.
I am a disciplined and respectful resource manager known for forming cohesive teams. My skill sets encompass leading small to medium, project-dedicated resource teams of 3 to 125 persons. My international experience afforded me the skills to coordinate offshore data task force teams in Asia, India, and the Philippines.
As an experienced world traveler, I have managed travel and event budgets of over $3.2 million. Getting my clients the most value for their money is one of my industry specialties.
Known for demonstrating detail-oriented coordination of multiple small and large-scale mega events while adhering to strict deadlines, never losing focus on safety and emergency preparedness.
I Successfully managed corporate and project-related business-to-business and project teams to stakeholder engagements, trade shows, conferences, and public relations events. I orchestrated high-attendee-yielding events, including group travel arrangements, group accommodations, team expense reporting, and group meal allocations on time and budget. I was an innovative, creative contributor toward event design, preparation, flow, and execution. I systematically established procedures and methodologies to track event objectives for stakeholders and compliance groups. While working closely with marketing and brand loyalty departments, I created an event networking team to gather vital requirements/results during events.
Moreover, I was responsible for managing all logistics and inventory of training and event assets program-wide. In addition to venue management, I negotiated vendor and venue contracts, and when essential, I guided new vendors through the corporate preferred vendor process. I reconciled post-event budgets and interdepartmental cost center transfers and coordinated post-event surveys.
Director of Supply Chain and International Logistics. I believe in building a solid team to help me lead a supply chain organization in a quest to deliver excellence. Manage to the tune of corporate SOPs while fostering innovation and change. I place a high value on legacy knowledge; we are often too keen to dismiss it; we should remember: if it isn't broken; don't fix it. I motivate my teams to champion the sourcing and fulfillment of chemicals and wares on an international platform amid the extreme supply challenges of our post-pandemic world.
I possess various skill sets in logistics, production, and supply chain implementation, which have benefitted some of the major players in the Semiconductor industry.
Producing countless dynamic events and trade shows using exciting and creative venues has earned me the privilege of serving distinguished clients of Royal lineage, tech start-ups, silicon valley giant Samsung, health care conglomerate Kaiser Permanente, and others. I have orchestrated and hosted more than 30 corporate events with an excess of 2000 attendees per event per year. Many of which included national or international group travel.
My corporate event management skills are stellar, so I have had to brand them under: “T6- Services”.
I possess various logistics, production, and supply chain implementation skills.
Corporate Supply Chain Director, serving California, Texas, Oregon, Arizona, New York, Japan, Malaysia, Israel, and Ireland. Champion the sourcing and fulfillment of chemicals and wares on an international platform amid the extreme supply challenges of our post-pandemic world. Position a string of strategically located overflow warehouses and chemical fulfillment bunkers across my logistics network. My chemical plants and factories never went tool-down, even at the height of the pandemic-related shortages and logistics challenges. Working with City Officials in the planning department to help secure the necessary operating permits. Sourcing high-quality safety materials from garments and valves to imported spec-controlled tanks.
I hold multiple patents for my designs and am willing to contribute to any organization’s mission statement. My hands-on knowledge in these areas provides valuable insight for my clients that can be easily monetized and translated into any industry, from conception to store shelf; which applies to various fields and industries: investor relations, vendors, offices, hospitals, pharmacies, warehouses, project coordination, and construction management.
An Art-Form that is expensive when underestimated. Caring for an organization's most valuable assets is the most challenging task of any manager. A good manager understands that Human Resources are the most vital element in any organization. The people are the driving force...and. I am the Artist.
I care about what I do and invest in my clients' mission. My clients value my trustworthiness and dedication to confidentiality; as a California Notary, so does the secretary of state. I place my signature on it daily!
I consistently gain recognition for my resolve, cohesive teamwork, key strategic initiatives such as mobile user acceptance testing, my revolutionary "Training in a Box," and satellite command centers.
Although armed with a host of accomplishments in project implementation, supply chain optimization, resource management, and property management, my most outstanding achievement is to have earned the respect of my associates, customers, vendors, and executive leadership teams.
I welcome the opportunity to evolve and demonstrate my skills to you.
When many are weighing their options, how do you hold on to your top-performing staff? Two years removed from the pandemic's beginning, many employers still struggle to retain their best workers.
However, there are things that any business can do to give them the best chance of keeping their most talented workers content and loyal. Ultimately, every employee is looking for a valid reason to stay. It's your job to work out those reasons to retain your high-performing staff.
It is also a great idea to regularly check in with your staff to get a feel for their morale. Making a conscious effort to guide team motivation by taking opinion polls and surveys has two purposes. The first is to get a genuine snapshot of employees' feelings toward the company. It gives your staff a chance to have their opinion heard and evaluated by the leadership team.
The second purpose is that employees feel validated by an executive leadership team that shows interest in their well-being. Employees who think their host company takes them seriously are likelier to stay loyal to the organization.
Getting their feedback can provide you with valuable insight that you can act on to keep them and the rest of your team happier. If you receive negative feedback – use it wisely. Knowing what your company is doing wrong can be constructive. It will help you identify critical areas to improve and right the wrongs that can encourage talented staff to stay on board. Shortsightedly, some employers will go into every review with a plan to get a good deal for the business. And for many employers, getting what they want is much easier than they might think. Evidence suggests that millennial employees (who make up the majority of the workforce) are less likely to ask for a pay rise than previous generations. This leads to a situation where an employer could perceive that it is acceptable to continue having that staff member on a lower wage than the market would demand. However, there are better strategies for retaining staff. Millennials may feel uncomfortable asking for a pay rise, but leaving them on a lower salary than they deserve will only result in them looking at other options.
Most staff members respond favorably to being recognized for their hard work by pre-empting their requests; businesses can make them feel far more optimistic about a pay rise and build their loyalty. A great working environment is the most important thing a company can do to retain staff. Workers are likelier to stick around if they like where they work and feel appreciated. I always apply a due no-harm rule to my management style, which allows me to connect with team members on a whole new level. A little empathy and genuine attention go a long way.
Recently, a warehouse employee that was not one, not my direct reports exhibited a strange body position during his work shift —he (Jorge) leaned against the forklift in pain, unable to move an inch.
Distrust and pre-judgment prevented Jorge's manager from believing that there was an issue with him. One of my direct reports accompanied Jorge to his senior manager to obtain permission to see the doctor. Strangely corporate policy prevented me from overriding the manager. But, with care and persistence, Jorge was admitted to the hospital three hours later for emergency appendicitis treatment. Seven days later, Jorge's supervisor demanded that he returns to work.
Jorge works as a forklift operator, laborer, and truck driver that serves my corporate warehouse. Although he was not my direct report at the time, I treated him as I did my own staff. Jorge enjoyed the team environment I created and religiously demonstrated helpfulness and respect, anticipating my every need. He works from 4 a.m. to 2 p.m., six days a week, for $19.00 per hour to support his wife and two children; he needs two jobs to live in the Bay Area due to current inflation rates, gas prices, and the increased cost of living.
I realized long ago that an organization's most valuable resource is not money or tools but its people. It is a shame when other executives do not share this view. How can you expect to fight attrition in a hostile work environment and motivate individuals to give their best when they feel disrespected and undervalued?
I prefer to pay attention and show gratitude for my associates' work. If my employees are sick, I take care of them and check up on them until they return to work; it is the proper thing to do. But also noteworthy is that When you do this, your employees are more willing to take the initiative and work harder. This is one way I strengthen my teams, boost my employees' morale, and foster dedication and loyalty.
I'm committed to changing the workplace dynamics by caring for my employees as a coach and mentor rather than a task manager. The results are lower attrition rates, increased employee performance, and better organization.
During Jorge's hospital treatment, I was the only executive in the organization to call him. The night he left the hospital, I sent dinner and groceries to his family so that they only needed to focus on each other. I called him every other day while he was away until forced to return to work prematurely.
Clients and employers inquire about my management style and the recipe for forging solid and cohesive teams. Well, I work my magic – 1 person at a time. I consider each employee an individual contributor to the company and value their importance."
** Jorge resigned from the organization the week of his return.
A little care goes a long way.
Sometimes I use 360 review systems so my employees can voice their opinions. How may I assist you in serving up your organization's love of art?
Patience and support offer associates the extra strength to push forward. The stress of managing millions of dollars of rapidly consumable inventory demands a pleasant work environment.
Still-waters run deep; the saying reminds us to look beyond the apparent. Succinct associates can prove to be ninja superstars on the scene.
Bringing a diverse range of personalities together can be a game-changer in the fabric of weaving any team. Natural and unpolished maybe, depending on one's opinion, yet still a diamond.
Powerful associates can run the most valuable site for a fast-moving organization and perform as single moms.
Bright talent can be found in the most curious places. Career paths change, but work ethic doesn't.
The best Forklift operator, I have ever experienced. Talented and promotable talent with a bright future...lost to poor management.
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